C.U. on the Show

Doug English
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Join industry leaders as they share bold ideas that ignite innovation, unveil new strategies, and empower you to drive impactful change within the movement. From Doug English, a former CU insider and CFP® with ACT Advisors.

  1. 5d ago

    How Credit Unions Are Using AI to Support Board Communication and Strategic Planning

    Artificial intelligence is rapidly reshaping how credit unions operate, communicate, and plan for the future. In this episode of C.U. On The Show, Doug English sits down with Jeremy Wood, Chief Strategy Officer at Innovations FCU, and AI strategist Kirk Drake to discuss how AI is beginning to transform board meetings, strategic planning, policy development, financial analysis, and day-to-day operations. Artificial intelligence is becoming an increasingly important topic for credit union leaders, boards, and executives. While AI continues to evolve, many organizations are already exploring ways to use it to improve efficiency, support decision-making, and enhance communication across the organization. In thisepisode of C.U. On The Show, Doug English sits down with Jeremy Wood, Chief Strategy Officer at Innovations FCU, and AI strategist Kirk Drake to discuss how their organizations are approaching AI adoption. Their conversation covers practical use cases, lessons learned, governance considerations, andstrategies for helping teams learn and adapt responsibly. Whether you're a board member, executive, or department leader, this discussion offers valuable insights into how AI can support organizational effectiveness while maintaining appropriate human oversight. Watch the video version of this episode: https://youtu.be/0c4Zsi8QjLE Read the episode summary here:  Email doug@act-advisors.com with any inquiries. The guests on today’s show are not affiliated with or endorsed by ACT Advisors, LLC and their opinions are their own. ACT Advisors did not provide cash or non-cash compensation for their participation. ACT Advisors, LLC is an SEC-registered investment adviser. Registration does not imply a certain level of skill or training. This content is provided for informational purposes only and is not investment, legal, or tax advice.

    48 min

  2. Jun 23

    How Credit Union Boards May Use AI to Support Better Governance

    Artificial intelligence is increasingly influencing how manyorganizations evaluate operations, governance, and decision-making. In this episode of C.U. on the Show, Doug English sits down with Heather McKissick of CUES and Paul Barbato of TruStage to explore how boards can use AI to becomemore informed, strategic, and effective without losing sight of the human judgment and member focus that define the credit union movement. Watch the video version of this episode: https://youtu.be/vHqC97SfbyU Read the episode summary here: How Credit Union Boards May Use AI to Support Better Governance | ACT Advisors Email doug@act-advisors.com with any inquiries. The guests on today’s show are not affiliated with or endorsed by ACT Advisors, LLC and their opinions are their own. ACT Advisors did not provide cash or non-cash compensation for their participation. ACT Advisors, LLC is an SEC-registered investment adviser. Registration does not imply a certain level of skill or training. This content is provided for informational purposes only and is not investment, legal, or tax advice.

    42 min

  3. May 6

    How Credit Unions Are Navigating Changing Member Expectations

    In this episode of C.U. on the Show, Doug English speaks with Dan Prezioso of Olden Lane about trends influencing the credit union industry. Their conversation exploresdemographic changes, evolving technology expectations, and increased competition from digital financial platforms. The discussion is intended to provide general industry insights and considerations for how credit unions may evaluate member engagement strategies over time. Watch the video version of this episode: https://youtu.be/fdztsewIpuY Read the episode summary here: How Credit Unions Are Navigating Changing Member Expectations | ACT Advisors Email doug@act-advisors.com with any inquiries. The guests on today’s show are not affiliated with or endorsed by ACT Advisors, LLC and their opinions are their own. ACT Advisors did not provide cash or non-cash compensation for their participation. ACT Advisors, LLC is an SEC-registered investment adviser. Registration does not imply a certain level of skill or training. This content is provided for informational purposes only and is not investment, legal, or tax advice.

    37 min

  4. Apr 13

    How Credit Unions Can Improve Member Experience and Operational Efficiency with AI-Enhanced Workflows

    In this episode of C.U. on the Show, Doug English speaks withleaders from Alliance Catholic Credit Union and Shift Mate about how credit unions can better connect fragmented data, streamline internal processes, and enhance member engagement. The discussion focuses on how AI-supported workflows may help improve efficiency, support lending operations, and provide more timely, relevant member interactions.

    35 min

  5. Apr 13

    How Credit Unions Can Improve Member Experience and Operational Efficiency with AI-Enhanced Workflows

    In this episode of C.U. on the Show, Doug English speaks withleaders from Alliance Catholic Credit Union and Shift Mate about how credit unions can better connect fragmented data, streamline internal processes, and enhance member engagement. The discussion focuses on how AI-supported workflows may help improve efficiency, support lending operations, and provide more timely, relevant member interactions.

    35 min

  6. Apr 13

    How Credit Unions Can Improve Member Experience and Operational Efficiency with AI-Enhanced Workflows

    In this episode of C.U. on the Show, Doug English speaks withleaders from Alliance Catholic Credit Union and Shift Mate about how credit unions can better connect fragmented data, streamline internal processes, and enhance member engagement. The discussion focuses on how AI-supported workflows may help improve efficiency, support lending operations, and provide more timely, relevant member interactions. Watch the video episode here: https://youtu.be/2mbLgtuLFxU Read the episode summary here: How Credit Unions Can Improve Member Experience and Operational Efficiency with AI-Enhanced Workflows | ACT Advisors The guests on today’s show are not affiliated with or endorsed by ACT Advisors, LLC and their opinions are their own. ACT Advisors did not provide cash or non-cash compensation for their participation. ACT Advisors, LLC is an SEC-registered investment adviser. Registration does not imply a certain level of skill or training. This content is provided for informational purposes only and is not investment, legal, or tax advice.

    35 min

  7. Mar 25

    How Tokenized Loan Participations May Unlock Liquidity for Credit Unions

    In this episode of C.U. On The Show, Doug English sits down with Randy Stolp of Loan NFT and Lamont Black of Wide Open Ventures to discuss an emerging concept within the credit union movement: the tokenization of loan participations. By combining blockchain infrastructure, AI-driven analytics, and cooperative marketplace concepts, the discussion explores how technology could potentially modernize the way credit unions manage liquidity, risk, and lending capacity. Watch the video version of this episode: https://youtu.be/xTAkcnlVP4Q Read the episode summary here: ⁠ Email doug@act-advisors.com with any inquiries. The guests on today’s show are not affiliated with or endorsed by ACT Advisors, LLC and their opinions are their own. ACT Advisors did not provide cash or non-cash compensation for their participation. ACT Advisors, LLC is an SEC-registered investment adviser. Registration does not imply a certain level of skill or training. This content is provided for informational purposes only and is not investment, legal, or tax advice.

    37 min

  8. Mar 11

    How Credit Unions Can Thoughtfully Prepare for Digital Assets by Starting with Member Trust

    In this episode of C.U. On The Show, Doug sits down with Jed Meyer, CEO of St. Cloud Financial, to explore how a credit union can approach digital assets responsibly. Rather than focusing on hype or speculation, the discussion centers on member education, long-term strategic planning, regulatory engagement, and building infrastructure designed to preserve trust and institutional control as payment systems evolve. Watch the video version of this episode: https://youtu.be/8FzRN9xvrcs Read the episode summary here: How Credit Unions Can Thoughtfully Prepare for Digital Assets by Starting with Member Trust | ACT Advisors Email doug@act-advisors.com with any inquiries. The guests on today’s show are not affiliated with or endorsed by ACT Advisors, LLC and their opinions are their own. ACT Advisors did not provide cash or non-cash compensation for their participation. ACT Advisors, LLC is an SEC-registered investment adviser. Registration does not imply a certain level of skill or training. This content is provided for informational purposes only and is not investment, legal, or tax advice.

    52 min
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About

Join industry leaders as they share bold ideas that ignite innovation, unveil new strategies, and empower you to drive impactful change within the movement. From Doug English, a former CU insider and CFP® with ACT Advisors.

Information

  • Creator
    Doug English
  • Years Active
    2022 - 2026
  • Episodes
    97
  • Rating
    Clean
  • Copyright
    © Doug English
  • Show Website
    C.U. on the Show